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Data Deletion Instructions

Last updated: 29 August 2026Applies to: virtualpartener.com and the Virtual Partner OS application

What you can delete

This page explains how to delete the personal data that Virtual Partner OS and Virtual Partener (operated by Midas Studios Est 2022) hold about you. It covers data received from Meta platforms when you signed in with Facebook or connected your business assets, data you uploaded to the application, and data you sent us through the website.

You do not need an account with us to make a request, and the request is free.

Option 1: remove the app on Facebook

This revokes the application’s access to your Facebook account and business assets immediately.

  • Open your Facebook settingsGo to Settings & Privacy, then Settings, then Apps and Websites (on the Facebook app: Menu, Settings & Privacy, Settings, Apps and Websites).
  • Find Virtual Partner OSLocate Virtual Partner OS in the list of active apps and open it.
  • Remove the appChoose Remove. When Facebook asks whether you also want the app to delete the information it may have received, keep that option selected. Facebook then sends us a deletion request and we delete the data associated with your Facebook user ID.
  • Keep the confirmationFacebook shows a confirmation with a status code. If you want written confirmation from us, email us the code or your Facebook name and we will confirm once the deletion is complete.

Option 2: email us

Send a message to contact@virtualpartener.com with the subject line “Data Deletion Request”. To find your data quickly, include:

  • your full name;
  • the email address linked to your Facebook account or used in your message to us;
  • if you know them, your Facebook user ID, the ad account IDs or the Page names you connected;
  • whether you want everything deleted or only specific data (for example uploaded creatives, or a website enquiry).

We may ask you to confirm the request from the email address linked to the account, so that nobody can delete your data on your behalf.

What happens next

  • Confirmation of receiptWe confirm that we received your request, normally within 3 working days.
  • DeletionWe delete your profile data, access tokens, the list of connected assets, uploaded creatives and any personal data linked to you in Virtual Partner OS, and any website enquiry data, within 30 days of the request. Backups are overwritten on their normal cycle, at most 90 days later.
  • Written confirmationWe send you a confirmation when the deletion is complete.

What we may keep

We may keep a minimum of data where the law requires it or where we need it to defend legal claims: invoices and contract records for the period required by accounting law, and a record that a deletion request was received and fulfilled. Public advertising data from the Meta Ad Library is not personal data about you and is not affected by a deletion request. Where we process lead data on behalf of a client (for example responses to a clinic’s advertising form), we forward your request to that client and delete the copy held in our systems.

Contact

Midas Studios Est 2022 (Virtual Partener)
Strada Unirii 12E, Etaj 3, Apartament 11, Buzău, Romania
contact@virtualpartener.com

See also our Privacy Policy and Terms of Service.